Help Center

How can we help?

Guides, how-tos and answers to your questions about erphome.pl

Type at least 2 characters · Shortcut: /

No articles found for this search.

Try a different search or contact us.

Getting started

How to start using erphome.pl: creating an account, setup and your first page preview.

How to create an account and complete onboarding Tenant panel overview: what you'll find where How to add another apartment How to check and share your booking page Completing your apartment profile: the progress bar

Booking page

Everything about the look and content of the page your guests see.

Basic information (title, description, address, map) Photos and gallery: upload, ordering, gallery styles Apartment amenities House rules and terms FAQ: frequently asked questions for guests

Pricing and fees

Base and seasonal prices, day-of-week pricing, surcharges, discounts and promo codes.

Base price and day-of-week prices Seasonal prices Extra-guest surcharge Additional fees (one-time and per night) Promo codes

Availability and calendar

Control over available dates: blocks, gaps and booking restrictions.

How the availability calendar works Manually blocking dates Gap between bookings (buffer days) Minimum stay: general and seasonal Minimum and maximum booking lead time

OTA sync (iCal)

Connect erphome.pl with Booking.com, Airbnb and other platforms via iCal calendars.

How iCal synchronization works Connecting a calendar from Booking.com Connecting a calendar from Airbnb Exporting your own iCal calendar (for other platforms) Sync frequency and manual sync

Managing bookings

Accepting requests, confirming, cancelling and messaging guests.

How the booking process works (request → confirmation) Confirming and cancelling bookings Editing a booking (dates, number of guests) Owner notes: private notes on a booking Sending a message to the guest

Notifications

Set up email and Telegram notifications for new bookings.

Email notifications: configuring the recipient address How to connect your account to Telegram Troubleshooting Telegram Which emails the guest receives (automatic) Google Calendar: automatically adding bookings

Guest reviews

How reviews shown on the booking page are collected and moderated.

How reviews work: collecting them after the stay Moderating reviews: approving and deleting Replying to reviews and the rating summary

Online payments for guests

Set up a payment gateway so guests can pay directly when booking.

How online payments work on the booking page Przelewy24 configuration PayU configuration Stripe configuration

Statistics

Revenue, occupancy and booking history analysis.

Statistics: revenue, occupancy and booking history Price suggestions: hints based on occupancy

Account and subscription

Profile details, password, plans, billing, custom domain and panel users.

Changing company and profile details Changing your password and email Two-factor authentication (2FA) Subscription plans and pricing How to renew your subscription

Integrations and API

Connect your account to your own tools — the reservations API, access tokens and AI assistants (Claude, ChatGPT) via the MCP server.

Reservations API: access for your own tools MCP server: Claude and ChatGPT