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Complaints

We do our best to keep the service running smoothly. If something goes wrong, here's how to file a complaint.

How to file a complaint

Send an email to [email protected] with “Complaint” in the subject. Describe the problem and give us the login or email address on the account, along with the date it happened.

How long it takes

We answer complaints within 14 working days of receiving them. The reply goes to the email address given in the report.

Where to send it

ERP HOME SP. Z O.O.
ul. Złota 43, 98-220 Zduńska Wola
NIP: 8291755545
[email protected]

The full rules on complaints and liability are set out in the Terms of Service.