Your own apartment reservation page: a comparison of the tools
A survey of the ways to build your own page with bookings, from WordPress through site builders to ready-made SaaS. What to choose and what it costs.
How to avoid double bookings of your apartment
A double booking means embarrassment, a penalty from the portal and a furious guest at the door. Here is where it comes from and how to eliminate it for good.
Książulo, Hotel Gołębiewski in Pobierowo and one review that travelled across Poland. What can apartment owners learn?
The YouTuber Książulo's visit to Hotel Gołębiewski in Pobierowo set off one of the loudest discussions the Polish accommodation trade has seen. Here is what short-term rental owners can take from it, and how to prepare for situations that can turn into an expensive reputational crisis.
The Polish local and spa tourist tax: when to collect it from guests and how to settle it
The local tourist tax is a few zloty per person per night, but collected badly it makes a mess of your accounts and sours the first conversation with a guest. Here is who has to collect it, how much it is, how to record it and how to explain it so nobody feels cheated.
How to vet guests and keep party bookings out of your apartment
One party can wreck an apartment and bury you in complaints from the neighbours. Here is how to spot a risky booking before arrival, what to ask the guest, and which rules to write down so you can sleep at night.
Your apartment out of season: how to avoid standing empty from November to March
Low season does not have to mean an empty calendar and no revenue. Here are concrete strategies: medium-term letting, an offer for companies, stay packages, and the guests you never notice in summer.
Booking.com commission: what actually stays in your pocket
A breakdown of the Booking.com bill: commission, VAT on the commission, visibility programmes and the cost of the card. The numbers on a concrete example.
Insuring a short-term rental apartment: why an ordinary policy does not protect you
A standard home policy usually does not cover nightly rental. Here is what insurance really protects an apartment owner, what to look for in the contract, and what it costs.
Talking to guests: message templates that save time and raise ratings
Most negative reviews come not from a bad apartment but from bad communication. Here are the messages worth sending, when to send them and what exactly to put in them, with templates ready to copy.
Cleaning between guests: a system, checklists and working with a cleaning company
Cleaning is the most common source of negative reviews and, at the same time, the easiest process to put in order. Here is how to build something repeatable: checklists, reference photos, settling with cleaners and a fallback plan for same-day turnarounds.