Almost anyone letting by the night knows the Booking.com commission, the VAT rate and the lump-sum tax by heart. But ask about the local tourist tax, the one a guest is in theory supposed to pay for every night of their stay, and the room goes quiet. And it is precisely this charge that causes misunderstandings at check-in, understated settlements with the municipality and unpleasant surprises during an inspection. This article takes the subject apart: who has to collect it, how much it is, how to record it and how to raise it with the guest so they do not feel they are being fleeced.
What the local and spa tax actually is
It is a levy collected by the municipality from individuals staying longer than one day for tourism, leisure or training purposes. In practice there are two variants:
- The local tax (opłata miejscowa), in places with particular qualities (climate, landscape, a coastal position).
- The spa tax (opłata uzdrowiskowa), higher, collected in municipalities with spa status (Krynica-Zdrój, Kołobrzeg, Ciechocinek and others).
Colloquially both are called the "climate tax", although no such term exists in the legislation. The key point is that not every municipality collects it. The right depends on meeting environmental conditions and on a resolution of the municipal council. An apartment in the centre of a large city usually will not be covered, but one in Zakopane, Sopot or Karpacz very much will.
Who actually pays, and who collects
This is where the most common misunderstanding lies. The guest pays the tax; it is their obligation towards the municipality. But the legislation makes the owner of the property (or its manager) the collector, the person who is to take it on the municipality's behalf and pass it on. That means it is neither your cost nor your revenue, you are passing the money through. Even so, responsibility for collecting and remitting it correctly rests with you.
Rates are set by the municipal council by resolution, within a maximum fixed each year by the Minister of Finance. In practice the local tax is usually a few zloty per person per night, and the spa tax can be as much as twice that. Always check the current resolution for your municipality, because it is the only binding source and the rates change every year.
Who must not be charged
The act provides exemptions that are easy to forget during a quick check-in. The tax is not collected from, among others:
- people staying for work purposes (a business trip, not leisure),
- people with a certificate of severe disability and their carers,
- organised groups of school children and young people,
- members of diplomatic staff, on a reciprocal basis.
For most tourist guests the exemptions do not apply, but if someone states that their stay is for work, it is worth recording, because it genuinely changes the amount to collect.
How to work it out: a simple example
Assume a rate of PLN 3 per person per night and a booking of 2 adults for 4 nights. The arithmetic is trivial: 2 people × 4 nights × PLN 3 = PLN 24. You add that to the guest's settlement and set it aside for the municipality. The devil is in the scale: with several dozen bookings a month and manual arithmetic, mistakes are easy, and the differences accumulate over a season.
Most errors come not from bad faith but from doing the sums by eye at check-in. A booking system that knows the number of people and nights will calculate the charge automatically and will not let you forget it.
How to settle with the municipality
As a collector you are obliged to remit the amounts collected by the deadline set in the resolution, most often monthly or quarterly, to the municipal office's account. A record helps enormously: a simple table with the dates of the stay, the number of people, the number of nights, any exemption and the amount collected. You keep such a record for the guest register anyway, so it only takes one extra column. In an inspection it is your evidence that you collected and remitted the right sum.
How to tell the guest without friction
Nobody likes surcharges discovered at the door. The local tax is best flagged in advance:
- put the information in the listing description and the house rules ("the stay is subject to a local tourist tax of PLN X per person per night in accordance with the municipal resolution"),
- remind them in the message before arrival, alongside the check-in instructions,
- give the guest a receipt or show it as a line on the settlement, which builds trust and heads off any debate about whether it is legitimate.
Once a guest understands this is a statutory levy rather than extra income for you, they accept it without resistance. The problem arises only when they hear about it at the last moment.
A routine line, not a worry
The local tourist tax looks like a trifle, a few zloty per person. But as collector you are responsible for taking and remitting it correctly, and errors accumulate over a season and surface during an inspection. Check whether your municipality collects it and what the current rate is, add a column to the guest register, automate the arithmetic and tell guests in advance. Then a subject that keeps new owners awake becomes a routine line on the bill.
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